If you pay by credit card, receipts are automatically emailed to the "Bill To" address we have on file. If you use another method of payment, we'll email your invoice prior to the due date outlined in your contract.
Find more information about viewing your invoices .
We accept a variety of , including credit card, ACH, wire, check and direct debit where available. Please use the payment method outlined in your contract.
Follow the troubleshoot steps outlined . However, if your Box account was created before your email could receive inbound mail, your email was likely placed on our email suppression list as a result of a hard bounce. If you suspect this is the case, please .
You can if:
- You've canceled online within the past 120 days (account status is either "canceled" or "pending deactivation")
- You are the Admin of your account
- You purchased a business account plan: Starter, Business, Business Plus, Business Plus Governance, Enterprise or Enterprise Governance
For more information about reactivating, check out the . If you have a free account that was deactivated within the past 120 days, please contact .
gs飞艇官网If you canceled or deactivated your Box account, please . Our team will reactivate your old account or release your email to be used for a new account.
using the email address associated with the invite. Then, log in to your Personal account — you should be able to access the file immediately.
Follow the instructions outlined .
gs飞艇官网If you have a free/Personal account or are a Box Admin, please .
If you're a managed user on a Business Plus account or above, please ask your primary Admin to temporarily exempt you from two-factor authentication.
Take a look at our investing information .
Didn't find the answer to your question? Please see .